Audits Quality Assurance and ISO Standard Management Systems
Undertaken to ISO 19011:2018 Guidelines
An audit is an inspection of an organisation’s procedures and activities to ensure that they meet the required standard. This can identify risks to the organisation and give stakeholders confidence that the organisation is in line with legislation and other requirements.
Objectives of an audit commonly include:
Ensuring compliance with contractual and/or legislative requirements
Evaluation of follow-up corrective action since previous audit
Evaluation of level of compliance of auditee's activities, systems, processes, products or services with quality system's objectives
Identifying areas of potential improvement
Measuring performance in achieving quality objectives and confirming the effectiveness of the implemented quality system in meeting specified objectives.
Although the main purpose of an audit is to determine compliance with policies and procedures, auditors can also conduct additional ‘value-adding’ activities. These consist of using their knowledge and experience gained through the audit to also highlight areas of good practice and suggest ways for the management to improve their business.